EVdM
Eugene Van der Merwe
1 reviews | Active since Jan 2013
03 Nov 2022, 19:22
Useless verby
Hoe kan so groot company so useless wees? 3 weke na ons ‘n rekening by FNB oopgemaak het en die rekening kan steeds geen gelde ontvang.
Bel mens hulle hou jy letterlik 34 minute aan voor jy enigsons met ‘n lewende persoon praat. Dan sit die jou weer deur na iemand anders toe en jy hou verdere 20 minute aan.
Hulle mail jou en sê die probleem is opgelos, wat ‘n blatante leuen is, jy reply en sê die rekening is steeds nie reg nie, dan bel hulle jou eers 3 dae later terug.
Kan nie glo mens moet mense se gat lek om jou geld te vat nie.
Bitter swak.
Helpful (0)
Replies (2)0
Replies (2)EVdM
Eugene Van der Merwe's updateReviewer Update
03 Nov 2022, 19:35And then I get this sms:
FNB High Priority Complaint ref ***NF been sent to Customer Resolution Centre ***. A consultant will contact you within 24-48 business hours.
24-48 hours? After I have been struggling for 2 weeks? Useless useless useless!!!!!!!!!
FNB High Priority Complaint ref ***NF been sent to Customer Resolution Centre ***. A consultant will contact you within 24-48 business hours.
24-48 hours? After I have been struggling for 2 weeks? Useless useless useless!!!!!!!!!
EVdM
Eugene Van der Merwe's update03 Nov 2022, 19:35
Reviewer Update
And then I get this sms:
FNB High Priority Complaint ref ***NF been sent to Customer Resolution Centre ***. A consultant will contact you within 24-48 business hours.
24-48 hours? After I have been struggling for 2 weeks? Useless useless useless!!!!!!!!!
FNB High Priority Complaint ref ***NF been sent to Customer Resolution Centre ***. A consultant will contact you within 24-48 business hours.
24-48 hours? After I have been struggling for 2 weeks? Useless useless useless!!!!!!!!!
EVdM
Eugene Van der Merwe's updateReviewer Update
04 Nov 2022, 09:06I am in your Menlyn branch currently. I am not leaving here today until this account is open and working.
EVdM
Eugene Van der Merwe's update04 Nov 2022, 09:06
Reviewer Update
I am in your Menlyn branch currently. I am not leaving here today until this account is open and working.
