USELESS: Vehicle License Renewal and Customer Care Service

Vehicle License Renewal Service and Customer Care is useless.

"Vehicle license disk renewal paid on 02 Dec, but when I went to Post Office to renew the license disk for my second vehicle in person on 08 Dec, the license department was still awaiting payment from FNB. The department noted that it is a common problem with FNB and that their clients eventually end up paying penalties for FNB's slack. These delays in the service that FNB offers (and for which I paid for) seems to be caused by FNB and not the licensing department. Need a better update from FNB."

The above complaint was lodged on FNB's customer care service on 15 December 2020. Feedback received from FNB on 21 December 2020 was inconclusive. Rep**** to FNB consultants on 21 December 2020 and haven't heard from them since. Followed up with FNB consultants again on 11 January 2021 and awaiting a response.

Due to FNB's lack of service my vehicle's license has expired and I hold them accountable for any fines or penalties.