1 reviews | Active since Apr 2014
USELESS, USELESS, USELESS, USELESS, USELESS
The most useless and *********** bunch of idiots on the PLANET! I have been trying for two months to access my PayPal funds. I have sent them about 10 emails with my proof of residence. They don't accept a declaration/ affidavit certified at the Police station. So after about a month of back and forth and complaints a consultant finally phones me and tells me to go to my bank (Capitec), get a letter with my address on it and have it stamped at the bank (that counts as their I then do that and send it to them, however they rep**** with the exact same email they sent the last 3 times stating I have to resend all the documents certied. But all the documents I sent 10 times and uploaded on their system was certied. No matter what I do, they keep sending me in circles over and over and over again and again and again. This is ABSOLUTELY RIDICULOUS AND FRUSTRATING!!!! When I finally got hold of a consultant again (because you stay on the line forever), I just broke down and cried because I am SO FED UP and worked up about this. It's like a never ending rollercoaster. That something as simple as a proof of residence can have people so dumbstruck. It's appalling. They make you feel so HELPLESS. ABSOLUTE WORST EXPERIENCE OF MY LIFE!!!
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
Regards,
FNB Customer Resolution Center
***
Best regards,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
Regards,
FNB Customer Resolution Center
***
Best regards,
