GC
Gavin C

1 reviews | Active since Jul 2011

08 Feb 2019, 12:44

USELESS USELESS USELESS!!!!!!

Why do you people not listen to your clientsxabout their grievances and requests. Not 1 month ago I requested that the *********** CCD couriers do not get used to deliver my cards. I was promised that card will be send free of charge to FNB branch but yet got charged R100.00. Now i upgrade my account and AGAIN the idiot at CCD couriers get the delivery. I told them to stop calling me. They then have cheek to send messages saying they cannot get hold of me. HOW MANY COMPLAINTS DO YOU NEED FNB!!!!!!!!! After 30 plus years time to get a divorce from you!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Feb 2019, 15:26
Official
Good Day Gavin, 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)

Best regards,