Useless unhappy FNB consultants

FNB in general has the most useless, unhappy consultants. When it comes to FNB connect it's even worse. On Thursday I called following up on my port out request as Vodacom already requested on their side and referred me to FNB Connect since the 24 hour time frame lapsed. Then I was sent back to Vodacom by Katlego who said the port out was approved on their side. Like an idot I went back to Vodacom who showed me it was not approved and even when Vodacom tried to do another port in request it would not allow them because it shows there is a port in progress. So I decided to wait another 24 hours. Today I first speak to another lady, extremely unprofessional who put me on mute and hung up after 9 min. Then I got through to Lesego who says according to admin they have never received a port out request from Vodacom. So clearly myself, Vodacom and Katlego were delusional then. Just approve my port out and stop wasting my damn time,. You guys are so useless