Useless & *********

<p>FNB has handed over an account I am not even aware of existed and upon collection agencies phoning me i've explained I have not been banking with FNB since early 2014 so this account/loan is not possible. I requested statements to prove where I requested this loan and where it was paid to me as well as where I withdrew money but conveniently NO ONE can assist me. Collection agency can't get a statement and when calling FNB they can't give me one because of the account being handed over. ***??????? How does this make ANY sense? In the meanwhile my name is being affected by *********** people?? Useless I tell you...rather make use of Capitec I have been saving A LOT on banking fees and never have I had ANY problems with Capitec.</p>