JP
Jaun P
1 reviews | Active since Jun 2012
18 Dec 2015, 06:30
Useless *******
I have cancelled a debit order on my account on numerous occasions yet every month FNB debits my account. I do not use this account and there is no funds in it yet they still debit it. The order gets returned and then a debit return fee of R138 is charged. They are *****ing money from me every month. I want this to stop and I want those funds returned.
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Replies (1)
FNB (First National Bank)'s replyOfficial
18 Dec 2015, 07:49Hello jaunnas,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 834751.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 834751.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply18 Dec 2015, 07:49
Official
Hello jaunnas,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 834751.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 834751.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)