CK
Chris K
1 reviews | Active since Oct 2011
28 Jan 2015, 17:19
*useless* *******!!!
eference: 560959<br> <br> You take WEEKS to respond to a simple email, you take MONTHS to deliver cards via couriers (and I'm still waiting), your departments seems to be unable to work with FICA documentation as I've provided them more than 10 times to the bank... <br> <br> As per the above complaint that has been logged, I am STILL waiting for you to refund the R3, 000 transferred into my bank account which I now cannot use due to your negligence, and I am STILL waiting for you to CLOSE my account(s) as I do not wish to make use of your pathetic services any longer.<br> <br>
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
29 Jan 2015, 08:19Hello cknipe,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply29 Jan 2015, 08:19
Official
Hello cknipe,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
