AT
Alexander T

1 reviews | Active since Feb 2011

01 Aug 2016, 10:52

Useless Telephone Support

<p>I just spent 45 Minutes on the phone trying to get help for a Revolving Loan, but the one puts me through to the next and no one is able to help me.</p> <p> </p> <p>I am on the verge of moving back to my old bank, I have not have anything but freaking TROUBLE from day one!!!!!!!</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Aug 2016, 11:02
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 982785

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)

AT
Alexander T's update01 Aug 2016, 13:47
Reviewer Update

Thanks for getting back! I am happy now, was just so confusing being transferred all over the place!