1 reviews | Active since Aug 2011
Useless support activating enterprise banking
I have been trying for more than 2 weeks to get an administration activation sorted out on the enterprise banking. They do not get back to you. They are full of excuses. They cannot do their job. This is my first ever dealing with FNB. Despite the process supposed to take a maximum of 4 hours I am still unable to use the enterprise banking since the 2nd of August. Will be moving all our business back to standard bank.
Good Day ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***