ED
EDINGTON D

1 reviews | Active since Nov 2013

22 Feb 2018, 15:04

Useless Staff & Systems

The bank we entrust with our money isn't trustworthy anymore. You raise the issue all they do is promise to come back and never do. I complained so many times about these FNb people and still they don't take heed. This bank is ****ing me off now. 2800 off my account just like that 10 days ago and to date no-one is doing anything about it

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Feb 2018, 15:57
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Premier Resolution Centre relevant for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)