Useless staff

<p>A month ago I updated my business details with the local FNB branch in Gonubie. Handed in all documwnts needes for KYC and Fica. A month later I receive sms saying I did not hand in all documents I must phone the call cetre which I did Lady said she would get somebody to call me back a week later still no call back. I then went to the gonubie brach on the next day and was assisted with new documents that was again scanned in and confirmed that account is now sorterd out. Next day I receive another sms stating account will be place on hold as KYC is still not correct. Phone call ceter again spoke to Keanu Allison he confirmed that all documents were received. but some setting was not corrected by staff. he has done it. He even sent me a mail to confirm all is in order and if I receive futher notification I must Ignore it. A day later on 23/6/2016 I receive another sms and ignore as I was instructed only to find that useless FNB staff has not rectified my business account and that it has now been placed on hold. You are the worst bank I have ever dealt with. You spend millins on false advertising claiming how ghood you are. I now have a blocked business account thaks to you staff.</p>