Useless services from FNB

Very bad service from FNB Connect. I went over two years ago from Vodacom to FNB. I stayed in the city and the signal was strong. I since moved to the urban areas and my signal is no so weak that I decided to go back to Vodacom. I settled my FNB Connect contract and after being billed an extra R1500 for early settlement fees, I eventually managed to get my number over to a prepaid. Today I requested a port from Vodacom. When I followed up with FNB on the status of the port on their side, they informed me that they only attend to porting requests between 19:30 and 23:00. That means when my port is successful, I will be offline till tomorrow at 9:00 when I can get a sim card from Vodacom. But what do FNB care. They took my money, they will take my airtime snd data on my phone when they approve the port. Please be careful when choosing FNB as service provider. I am seriously reconsidering my relationship with FNB.