Useless service with apllication

<p>I app**** for a gold creditcard and gold cheque account on the same date. My cheque card came swiftly. My credit card i did not hear anything back, i then called the call centre and asked whats going on they said its still in process call again in a weeks time. I called in a weeks time and they told me its been declined but they are going to escalate it becuase i am a young profesional and dont have a credit record as of yet. Then yet again another two weeks went by where nothing happened!! So i called again and the lady told me that she would give me a call the following day. That never happened so im still waiting! Ive been to the branch three times there they just call the call centre and if i call nothing gets done! If i do not have my credit card before the 10th of june im moving banks. I do have a reference for my last call but that does not help at all. These people are useless.</p>