useless service that is paid for

I am complaining on a number of issues.

1 - i have emailed you about the apparent card delivery you offer - they are useless and phone me everyday for 3 weeks to ask for my address and for 3 weeks i have given it to them. i have emailed you to which i am still waiting for a reply. i do not want my card delivered to me as there service is ****. i have asked on 4 different occassions for my card to be delivered to the bank to which i will collect. I HAVE BEEN IGNORED ON THIS ISSUE.

2 - I HAVE CHANGED MY CELL NUMBER AND HAVE NOT GOT ACCESS TO MY NUMBER YOU HAVE, I HAVE TRIED THE PRIEMIER BANKING THAT I PAY FOR AS PART OF MY SERVICE. i am still waiting for someone to contact me to assist with this and my fnb app. how long does it take to get a reponse. I need my app opperational immediately and need my phone veriefied.

3 - i chated with your apparent online help that said there an icon to select to veryfy my new phone. I am an IT person and had 5 other IT experts tell me the same thing. there is no fn icon to select. so your online chat twit does not know what he is typing.

4 - i have been asking on numerous occasions for the twit that works for you that does my will to please contact me and this too has been ignored.

there are alot of other issues i have with FNB. your service is going down every year and your people are doing less and less.