Useless service. No quick resolution

<p>I received a new credit card over a week ago which was cancelled without authorisation and my credit card profile removed from my internet banking which is in credit. I have been phoning every day for a week and told that FNB will get back to in 24 hours with no reply. Useless... I phoned today and was put on hold twice and then disconnected.</p> <p> </p> <p>I thought FNB was a good move two years ago but now I dont think it was.</p> <p> </p> <p>Sort this out. Your customer care service is shockingly useless.</p>