USELESS SERVICE FROM FNB

I lost my card - ordered a new one on monday 21st June... followed up with my banker - he said it takes a few days, i waited NOTHING!! emailed my banker, to get a ****py response to say wait after it was lost and ccv courires did not even have the card on their system to deliver!!! emailed my banker - NO RESPONSE!!!!!!!! I went into a branch to get a temp card due to lack of communication to let me know where my new card is, it is the 30/06 i get a call to say my card will be delivered tomorrow 11 days after i ordered it!!!!!! useless service from FNB!!!!! I WANT MY CARD TODAY!!!!!!!