nN
nickypcoetzer N

1 reviews | Active since Dec 2016

01 Mar 2022, 09:11

useless service

how stupid are the people working there. i have been holding now for35 minutes and no help. 1st set up a pin on your card and confirm it at an ATM- wich I did 2nd Put in Petrol then no pin works at all 3rd They block my card 4th Phone the nr at back of card and gets to the wrong department and has to be transferd 8 times 5th I am sending you something to the app and recieving nothing but she does not get back to you at all

How do you help people that is impaired and not understanding or does not have the app.

useless service useless.

no refund on taking your time, talking to people repeating your ID like 5-6 times because it seems they are deaf

useless IT for creating such a *** system and I hope someone is going to phone me back from the right department and not just for an empty apology

sort yourself out you are working with peoples money

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Replies (1)
nN
nickypcoetzer N's update03 Mar 2022, 20:33
Reviewer Update
I am so greatful for an empty reply because because of your uslessness I have to pay I see for the card being blocked and knowing why. Every transaction that I tried I have to pay for.

Empty service because **** ALL has been done not one call to sort it out not one email to sort it out **** ALL easily taking more and more and more charging me every month for service charges and **** ALL SERVICE.

The number to dail cannot helo you the person you get put through to cannot help the one you eventualy talk to does not get back to you. Useless ****ing bank just unblock my card and pay me back what you owe me because I can do **** all because you are incimpetant and not getting back to me. Just come communications idiot reying to this msg and most propably got his oapers from the zuma vending machine. Sort this stuff out for **** sake