USELESS SERVICE

What is the problem with the FNB Call Center. Do these guys not want to work today? I have made 3 calls and still can't get through for assistance to the call center. *Spoke to Joy, while putting me brought to verification the line just went soft...I could hear buttons but was not transferred through to verification. **I spoke to Feroz, I informed him of my query...he did verification which he then says I failed and puts me back to the system. ***I got through to another lady who I can hear her clearly but she insists that she cannot hear me...and to top it off she terminates my call without putting me through to someone who could assist.

WHY THE HELL DO U HAVE CALL CENTERS IF YOUR AIM IS NOT TO ASSIT CKIENTS.

ABSOLUTELY PERTIIC SERVICE...GHOSH YOU GUYS ARE BECOMING THE WORST BANK TO BANK WITH.