Useless service

I have been paying my bond extra everymoth then Derrick Sitole from fnb started threatening me with lawyer said I owe Fnb arrears ask him to send me the statement for 7 years he never did I tried to call Sitole Sitole never answer email or phone call how I am going to sidcus with sithole please fnb stop robbing your loyal customer things are hard now we count ever cent don't take chance and tell Sitole to call me because his useless