Useless service and terrible delivery

What a struggle to get moved from one person to another just to open a bank account. Working abroad it can get a bit tricky getting it sorted but actually its just as easy doing so online. Yet transferring large amounts of money but have not yet even received my cards. Everyday a new story and have to do international calls that cost me to find out where my cards are and im told that i will be informed when cards will be delivered as i signed rights to my parents to have access to my accounts to pay for my son and cards to be delivered to them. A month has passed and i returned home for a operation i still havent received my cards no follow ups i had to go to another branch to get a temporary card and called the branch where I originally opened my account and they resubmitted my new cards for me and stated they will be delivered to me. Its been over a week that i had no bank card to use my money to purchase food or travel. Thats why i had to arrange for someone to take me to a branch. I was told that now i have to collect my cards at a fnb branch and they will not be delivered to me. Since i opened my account its been a nightmare. At this point i feel like closing my account and go somewhere else. Fnb you have proven yourself as not a well managed or trained bank (business) nor customer satisfaction...