HP
Heinrich P
1 reviews | Active since Jun 2018
10 Oct 2019, 13:08
USELESS SERVICE
RE: E-BUCKS LINK TO PROFILE
It has now been 3 months with numerous phone calls and emails to link my e-bucks to my online profile.
Still no solution - empty promises from FNB service - FRUSTRATION!! FRUSTRATION!!! no one wants to take responsibility and fix a simple request.
USELESS STAFF and totally unwilling to help, passing the buck in responsibility is passing my e-bucks and rewards down the drain.
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Replies (1)
FNB (First National Bank)'s replyOfficial
10 Oct 2019, 15:34Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply10 Oct 2019, 15:34
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***