CG
Cindy G

1 reviews | Active since Jan 2014

12 Apr 2019, 08:43

useless service

USELESS

I phoned many times to reverse a debit order.

The app does not work its under R200 but i still cant reverse the debit order.

When i phone they keep on transferring me

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Apr 2019, 10:24
Official
Good day Cindy, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, you mentioned that the matter had been resolved and the complaint had been closed as per
your instruction. 

I do aplolgise for any frustration caused.

Regards, 

Hello Peter Complaints Team

Tel: ***