kC
kele C

1 reviews | Active since Oct 2018

31 Oct 2018, 00:00

useless service

I have every single month debit orders I have no idea where are they from,and FNB seems not to care, I have reported ***** on this account and have been send a new new card but nothing on the ***** I have reported. No words for almost 2 month and i have been doing so many follow ups to no avail. I am still waiting for money and their ***** department is playing duck and dive.

My worst nightmare is I have 2 debit orders again i cant reverse. I am officially tired of this.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Oct 2018, 09:33
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***