TP
Telicia P

1 reviews | Active since Aug 2012

01 Mar 2018, 11:20

USELESS SERVICE

I ****IN HATE FNB!!!! I'VE BEEN CALLING THEM FOR 5HOURS AND IM STILL ****** HOLDING!!!WHY IN ****S NAME DID YOU TAKE THE OPTION AWAY TO REVERSE ONES OWN DEBIT ORDERS NOW WE MUST WASTE OUR TIME,MONEY AND ENERGY HOLDING FOR YOUR *********** STAFF!!!!YOU ****** KNOW WHAT END MONTH MEANS WHY DONT YOU EMPLOY MORE STAFF JUST FOR THIS PERIOD NOW EVERYONE MUST BE INCONVENIENCED...HUHHHHHHHHHH!!!! I HATE THIS ****IN BAN****!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Mar 2018, 11:38
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Sales and Service Contact Centre for investigation and assistance. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

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