bC
bronwyn C

1 reviews | Active since Dec 2012

19 Nov 2017, 09:19

Useless service

I am complaining again on your useless service. I have instructed you useless delivery asseholes to deliver my cards to my branch as they let a learner at my school sign for my credit card. What the f.... A learner.... What a joke on security.

Secondly I have phoned every my apparent banker to update my cellphone number and they have not bothered to update all my details as my invontact sms's and otps are still been sent to the wrong number. Your galleria branch is useless as I am with them right this second

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Nov 2017, 09:48
Official

Hello cremen88,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)