Useless secure chat just to be referred to a call center anyway.

Secure chat is the most useless service FNB offers not only does it take for ever to speak to some one after dealing with a "robot" THAT DOES NOT HELP. you wait for ages until you actually chat to a person. After my initial annoyance of waiting 10+ minutes to get a agents attention I was transferred as it was another departments problem SURPRISE must admit this department did help me quickly by referring me to a NUMBER I have to PHONE... to fix my card that they broke as it worked for months now. SO WHY HAVE SECURE CHAT and force me to use it just to be told phone this number. after years of raving over their service and pricing I am now over it. If your considering FNB, DONT. Think its time to do my research and change.