DP
Devan P

1 reviews | Active since Jun 2016

02 Jan 2019, 12:56

Useless Private Clients Services

Since the 05/11/2018 my problem has not be solved - Fnb has very poor s****s and services when dealing with it's clients. I made several posts on Hello Peter and it seems that they don't care. You ask to speak to their CEO ,Bridgette Kruger and even she doesn't have the time , They attempt to call you once and if they don't get a hold of you the assume that the complaint has been resolved. Useless Private Clients Services.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jan 2019, 10:10
Official
Good Day Mr. Pillay,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)