AN
Angel N
1 reviews | Active since Dec 2016
04 Jan 2019, 11:20
Useless private banking department
What is the use of a "private banker" what happened to 24/7 of private banking service from "your private banker"
The one allocated to my account Melissa van niekerk and her assistant A petersen are MUTE to my request. Its been a while im waiting for a callback, i want the downgrade done TODAY and the pro rata reversed TODAY because i am not staying on the private client option. Now can i get my request resolved?
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 Jan 2019, 09:03Good Day Lilly Strauss,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply07 Jan 2019, 09:03
Official
Good Day Lilly Strauss,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)