Useless Private Banker....

Despite all your claims about helping clients, your service is an absolute nightmare. I have a private banker who is NEVER available and has not ever been able to assist with any of my past queries or the existing ********** transaction on my account that dates back to the 3 July 2018. I had an amount of R6572 for a purchase in Limpopo, at an Ackermans store which I disputed(I am in Centurion). I completed the necessary documents and submitted this on the 4 July 2018, and was advised that this would take 5 working days to refund the monies. I am still waiting for this.