Useless PATHETIC BANK AND PATHETIC SERVICE!

You are Pathetic!!! Useless! Don't know if the next move is to go to the ombudsman. You have been harassing me with text messages that says my account is in excess by -R1400, ever since mid lockdown. I spoke to your banker on app and he said it in excess by -R300. Now your message says you are taking action. FOR WHAAAAATTTT!!!! Who is the CEO or your operational manager!!!! CAN THEY CALL ME AND EXPLAIN THIS NONSENSE???? Your messages are irritating me. You can't even help during the pandemic!!! Call me NOW!!! Or give me your addresses so I can see your managers!!