1 reviews | Active since Oct 2016

12 Sept 2019, 18:18

Useless online help and service!!!!

First time ever, cant transfer funds online nor on banking app! Their online help couldn't answer me,nor could their premier banking lady. So basically no one can answer me!Rather not have online help if they cant fix the mistake

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Sept 2019, 08:54
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is    ***NF

Regards

 Hello Peter Complaints Team 

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