Useless online and in person

Had a terrible experience with the online application process. After finally completing the form after being thrown out of the system three times, I received my card and sent through my needed documents to FNB only to never hear from them again. Waited two weeks for a response from them and finally to decided to go into the bank. The consultant was so rude and spoke to me like I was a little child, or spoke to my fiancé who accompanied me to the bank as if I would not understand her. I have heard only good things of FNB and thus decided to move there, but I think I will intrust in ABSA’s good service and close the FNB account.