1 reviews | Active since May 2015
USELESS no SERIVCE
Have a FNB connect data package canceled 2 months ago, charges still going of my account when i called the useless service anent and the useless supervisor Shilenge, Rhandzu , they could not find my application on the system, ive sent them all the emails where i have followed up , they could only re submit my cancellation and said the accounts department will call me in 48 hours and gave me a reference nr, they refusing to refund me for the debit orders that stil went off on my account when i called again and gave them the ref nr they could not find it again
FNB should refund me on my time , minutes and debit orders as i keep on phoning after them
highly peed off
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)