1 reviews | Active since Mar 2016
Useless Management! Mabongi (Manager for fnb Umgeni junction )
We was told by Cecilia Xaba (branch manager of fnb Umgeni junction) that our complaint about the money that needs to go into my mum's account will be transferred by the 15/04/2016. U sent her emails to give me feedback and no response! It's been more then 5 months that we are still waiting for money to be transferred into our account. I have asked on several occasions to get a business manager to give me a call and nothing was done. I want to speak to the senior incharge of the branch manager asap!
Please accept our sincerest apology for the delay with your request. We have experienced some technical difficulties during the migration of the new site.
We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.
Do expect communication from one of our subject matter experts very soon.
We apologize for the inconvenience caused. Your complaint reference is 920017,
Thank you for allowing us the opportunity to ***ist you with your request.
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Please accept our sincerest apology for the delay with your request. We have experienced some technical difficulties during the migration of the new site.
We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.
Do expect communication from one of our subject matter experts very soon.
We apologize for the inconvenience caused. Your complaint reference is 920017,
Thank you for allowing us the opportunity to ***ist you with your request.
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)