USELESS LIFE CLAIMS POLICY

MY LIFE CLAIM POLICY FOR 2 LOANS WAS APPROVED ON THE 26TH OF MAY 2020. BUT THEN FNB IS GIVING ME THE RUN AROUND FOR LIFE CLAIM FOR X2 PERSONAL LOANS, THEY CLAIM THEY PAID THE LOANS YET WHEN I PUT MONEY INTO MY ACCOUNT FOR OTHER DEBIT ORDERS THEY TAKE IT CLAIMING THEY POLICY PAID. WHEN I CALL THEY ARE SO CONFUSED NO ONE KNOWS *** IS GOING ON. THEY WASTE MY TIME, AIRTIME AND FUEL TO GET THIS RESOLVED YET NO ONCE CAN HELP TELLING ME THEY A DIFFERENT DEPARTMENT.

SO IRONIC WE PAY FOR THIS COVER AND WHEN I NEED IT YOU DONT HONOUR YOUR CONTRACT, I THINK I SHOULD GO TO THE INSURANCE OMBUDSMAN THIS IS UTTER BULL****

I DONT GIVE A DAMN WHICH DEPARTMENT NEEDS TO SORT THIS OUT, THIS IS BREACH OF CONTRACT!!!