Useless *****

FNB has messed up my credit profile and now their useless damn team cannot fix their mistakes. They keep telling me that they have updated the information but it does not reflect at the credit bureaus. I have reported the issue to the Banking Ombudsman and the ombudsman had given them an opportunity to fix their mistakes, FNB told me to wait 14 days for the issue to be resolved but then told the Ombudsman to close the case in the waiting period because the issue has been resolved whilst the issue is still pending.

Honestly never thought I'd have issues with FNB but now I can relate with the hundreds of complaints on Hello Peter, this bank is absolutely useless.