useless langebaan branch

useless... ***********.. I was advised by phone that I have to go into town to have a dt order stopped and charges reversed...PLUS CLOSE AN ACC THEY MADE ME OPEN WHICH HAD CHARGES WHICH THEY ALSO SAID WON'T HAVE ... HAS A NIL BALANCE... YET THEY DEDUCTED MONEY AGAIN... FOR WHAT... THERE IS A NIL BALANCE????? I HAVE TO DRIVE . from st helena to langebaan... now they allowed same pmt to go through again.... PEOPLE HAVE JOBS BUT CANT DO IT!!!!