1 reviews | Active since Jun 2012
Useless *********** idiot
Hi FNB<br> <br> Please advice Lauren Fourie that I do not work for FNB Workfoce and I did not schedule her to work on a Sunday, therefore she should not be taking out her frustrations on me.<br> <br> I phoned regarding money that was sent to me via eWallet, gave her my mobile number - she then decided to capture a wrong number. She then said there was no money sent to my number this month. Instead of confirming the number again (something she failed to do from the beginning of the call) , she screams in my ear and still maintains her *******. <br> <br> I need QA to deal with that idiot and I need proof she was disciplined - otherwise trust me I'm escalating this to your CEO asap<br> <br> As for you FNB - you need to tell me why I cannot withdraw my balance. ..Why all ATMs have to dispense R50 or more. I don't need stupid airtime or bundles - I work for a company that gives me that as part of employee benefits. This money may be little but its my money and I want it. Dont tell me to deposit more money to get my balance.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 868514.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 868514.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
