1 reviews | Active since Oct 2015
USELESS HAVING A FNB ACCOUNT AND CANNOT BE USED
IVE BEEN ESCALATED THROUGH THE HOLE FNB ..AND STILL NO1 CAN HELP ME !!!.. I NEED TO DRAW MONEY FROM MY ACCOUNT AND I DO NOT HAVE A CARD TO DRAW MONEY ...SO A OPTION IS ONLINE BANKING (FORGOT USERNAME,AND CARD IS CANCELLED SO I NEED THE CARD TO REST THE ACCOUNT WHICH I DONT HAVE !! )..CELLPHONE BANKING (NEEDS THE 4 NUMBERS ON THE CARD WHICH I DONT HAVE )..HOW CAN I PROVIDE MY CARD NUMBER IF I DONT HAVE A CARD .. SO IN OTHER WORDS ONCE U LOST YOUR CARD ... THE MONEY INSIDE IS USELESS !! .. AND WE ALL THOUGHT BANKING WOULD BE MADE \EASIER""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;190858;793962;16;2;0;1;0;0;2;15/12/01 17:19;268;NULL;15/12/01 14:49;15/12/01 12:51;Such bad service;8,60E+12;Zacheria;***;I ordered my line for my new house 6 weeks in advance in order to ensure that the installation takes place on the 27th of November.<br> <br> Everyday since the 27th I get an sms saying that the installation is scheduled for today. Friday nobody rocked up. Saturday the engineer said he would be there at 2pm and never arrived. Sunday I called him and he said that he will be there at 12 and he didnt pitch at all. Monday I called and Telkom apologized and said that they will install same day as they have engineers available, but nobody came. This morning I called and escalated the matter and still nobody has arrived to install. The engineer that was supposed to assist turned his phone off!!!! <br> <br> What the actual **** is going on and why is it so difficult to get this done right? ****en *********** parastatals.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;254360;802228;9;5;0;1;0;0;5;15/12/03 9:44;268;NULL;15/12/03 6:50;15/12/03 5:16;King Price Redeems My Opinion of Them;8,30E+12;Marelise Brodereyk;***;I received a call from Marelise Brodereyk on Tuesday afternoon to confirm that King Price managed to recover the full excess amount I paid as a result of an accident in April. I must say that after all the difficulties experienced in the beginning with claiming, I did not expect to see that money again. So when I got the call I was so impressed because of the short space of time and the fact that they actually recovered the excess in the first place. I have never heard of anyone receiving the excess back so I'm super impressed. Thank you KING PRICE for all your efforts it is greatly appreciated.... ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;927077;357;16;2;0;1;0;0;2;15/12/07 14:25;268;NULL;15/12/07 11:44;15/12/07 9:57;no feedback ;8,71E+12;;***;Service is disgusting - I upgraded my device on the 19th of November and was told they would have stock on the 25th , 25th came , I give them a call and they advise that there is no stock still and they will receive the stock on the 4th of December . Today I give them a call and they advise they are having a problem with the stock of that device and he would get the lady who upgraded my contract to call me. <br> I did not once receive a call from them saying that the stock is not available .<br> <br> This is ridiculous . ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;927723;893260;16;2;0;1;0;0;2;15/12/11 16:10;268;5;15/12/08 13:30;15/12/08 11:42;Faulty device;6,81E+12;Management;***;I took a contract with MTN and requested a Huawei P8. I have noted that there was a problem with the screen. I tried addressing the problem with the immediate manager who promised to revert back but never did. I then sent the complaint to MTN complaints website, although a Alice van der Merve from the management team had informed me that they will forward this complaint to the relevant persons Tiny Tsele. To date no persons had addressed this problem It shows that MTN is very unprofessional and do not care about their clients or take them seriously. I am now provided with a third reference number. I feel like a Nigerian citizen.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;928329;793962;16;2;0;1;0;0;2;15/12/09 16:42;268;5;15/11/20 13:59;15/12/09 12:14;Will not provide reason for rejection;9,31E+12;;***;Beginning of last month I signed up the the Telkom R599 Unlimited LTE package. After accepting the contract (only after an enquiry) I was informed that my application has been declined. They could not provide a valid reason for doing so which is in direct contravention of section 62 subsection 1 a. of the National Credit Act of 2005. I was told repeatedly to contact incorrect credit bureaus raking up a large telephone bill. The only information they could provide was that my personal details did not match and could not elaborate what they did not match with and what exactly did not match. This shows that their system is unable to provide this information which means that their system does not comply with the National Credit Act.<br> <br> I will be filling a formal complaint with the National Credit Regulator.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;929530;359;20;2;0;1;0;0;2;15/12/14 10:32;268;NULL;15/12/12 7:48;15/12/12 6:04;Time management;;;***;Second time arround,wanted to spoil my fellow workers wit a nice cappuccino. Jst to find out at 07h15 the machine is being cleaned,like really! Wat were da stuff doing da b whole night? Or shuld i b happy that atleast this time i got da shop open,few months ago i went there to buy breakfast @ 06h30.found da shop closed,but the stuff were sutting in a car,not even bothered that its day light. I thnk they shuld jst take off the 24hr sign. Such a let down!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;880778;893260;16;2;0;1;0;0;2;15/12/18 11:20;268;NULL;15/12/14 8:48;15/12/14 6:52;missing airtime;***;thembi;***;On the morning of the 11th I realised that my airtime of R616 was missing, I logged a call and I was told that feedback will be provided but until today none.the first reference was*** only to find out the following day that my query was not logged by Evelyn Monama, what ****py service.I logged another *** and I'm still not getting any joy from Mtn. whatever crisis that they are going through has got nothing to do with my airtime.i feel that there is no sense of urgency and no care about their customers. If other providers can resolve such matters within a day why is mtn taking 7 days.No wonder mtn is losing clients.This is just absurd and I'm really not happy about this service that is currently rendered to me. I struggled to make calls in order to make arrangements with certain suppliersbs because of mtn's incompetency. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;632391;880113;14;2;0;1;0;0;2;15/12/14 12:06;268;NULL;15/12/11 9:29;15/12/14 7:38;Frustratingly bad delivery/pickup service;;;;The collection and delivery services are simply not what they are advertised as being.<br> I know SB outsources both functions - but they need to take responsibility for it.<br> <br> My order was supposed to be delivered on Friday, 11 December. I started phoning around at 4pm when nothing has arrived and received little help. I needed the product over the weekend. <br> This comes after I had to complain that the initial order (I had to return it) wasn't being collected as promised.<br> <br> This isn't the first time it has happened - and previous complaints were just met with a \we will contact our couriers\"" story. I will not be recommending SB to friends any time soon - or certainly not when they have to have the product within a certain time frame. """
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 824828.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 824828.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
