OM
Octavius M

1 reviews | Active since Oct 2018

09 Oct 2018, 09:26

Useless FNB staff costly

Useless bank telephone operators cost the bank clients

I called FNB investment department ********** 378 and was assisted by the lady called yoliswa, what a dushbag. In short she confuses the whole issues about putting a notice on my account to an extend that my account profile has been damaged

I feel FNB is useless if it employes such people in the company. Im done. Closing my account and moving to bank that will serve right

There has been complains of this bank and one has been ignoring them.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Oct 2018, 10:16
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Investments for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)