bM
bessy M
1 reviews | Active since Mar 2015
19 Nov 2019, 14:22
Useless FNB so levied
Wow it's so heartbreaking that my very own bank does not care. After so many attempts to get my money back all they can say its dispute Not successful I was de*****ed here. I cant reach the providers I paid no goods were received. I send all the proof still no help. What was the point of making me sign all stupid forms knowing they are not interested helping. Consultants keep changing the story all the time
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bessy M's updateReviewer Update
27 Nov 2019, 15:25Since I logged my complaint I have been dealing with a lady called Bonolo she called me about twice and send me an update via email this was last week . She was awaiting for feedback from the Disputecard department
I followed up yesterday via email no response was received now they are claiming they could not reach me telephonically that utter lies
I have no missed calls from FNB let alone voice message.
This is just an excuse. This is really frustrating. How many times did they attempt to reach me I even gave an alternative number should they not reach me on my primary number.
Well guys if you really tried to assist you should know that Airbnb offers alot of services not just accommodation. I paid rental.com via Airbnb hence the emails where directed to them.
How many times do I need to emphasize this point. What information do you really require from myself. All communication I sent to the merchant was forwarded to FNB.
Can someone at least call me to resolve this matter
I followed up yesterday via email no response was received now they are claiming they could not reach me telephonically that utter lies
I have no missed calls from FNB let alone voice message.
This is just an excuse. This is really frustrating. How many times did they attempt to reach me I even gave an alternative number should they not reach me on my primary number.
Well guys if you really tried to assist you should know that Airbnb offers alot of services not just accommodation. I paid rental.com via Airbnb hence the emails where directed to them.
How many times do I need to emphasize this point. What information do you really require from myself. All communication I sent to the merchant was forwarded to FNB.
Can someone at least call me to resolve this matter
bM
bessy M's update27 Nov 2019, 15:25
Reviewer Update
Since I logged my complaint I have been dealing with a lady called Bonolo she called me about twice and send me an update via email this was last week . She was awaiting for feedback from the Disputecard department
I followed up yesterday via email no response was received now they are claiming they could not reach me telephonically that utter lies
I have no missed calls from FNB let alone voice message.
This is just an excuse. This is really frustrating. How many times did they attempt to reach me I even gave an alternative number should they not reach me on my primary number.
Well guys if you really tried to assist you should know that Airbnb offers alot of services not just accommodation. I paid rental.com via Airbnb hence the emails where directed to them.
How many times do I need to emphasize this point. What information do you really require from myself. All communication I sent to the merchant was forwarded to FNB.
Can someone at least call me to resolve this matter
I followed up yesterday via email no response was received now they are claiming they could not reach me telephonically that utter lies
I have no missed calls from FNB let alone voice message.
This is just an excuse. This is really frustrating. How many times did they attempt to reach me I even gave an alternative number should they not reach me on my primary number.
Well guys if you really tried to assist you should know that Airbnb offers alot of services not just accommodation. I paid rental.com via Airbnb hence the emails where directed to them.
How many times do I need to emphasize this point. What information do you really require from myself. All communication I sent to the merchant was forwarded to FNB.
Can someone at least call me to resolve this matter