Useless FNB Once Again, EWallet Not Working/ Failure Under Investigation

Once again incompetence from FNB. I had to help somebody out with money using ewallet. After inputting the the information and going through the security and declaring it is not *****ulent. FNB than declines the transaction twice. This person needed the money. Once again incompetencet service from FNB. I have never experienced such poor and disrespectful service from my bank in Europe, with whom I have been banking with for 34 years. FNB certainly takes incompetence and disrespect of their customers to a different level. If FNB is going to respondent to this complaint, please get somebody who is capable to answer. Furthermore it is not my responsibility as a customer to contact your ***** department.