USELESS FNB!!!!

I have tried for 13 days to get a response from FNB regarding ID that is still registered on the FNB system. I closed my Platinum Account 6 years ago and I am trying to open a PayPal account! For 13 days I have tried calling. I keep getting promised that it is escalated and I will receive a call back from Khangwelo Madzinge (the person dealing with this query).

Again I was promised to get a call regarding this query within 30 minutes.....well guess what.....it is again an hour later. Almost time to chila!!!!

It is crazy that I have to spend R600 on phone calls and e-mails without any response!

No accountability from any FNB staff.

Cannot get hold of uplines (supervisors)!

It is scary that people neglect their work and a institution like FNB that used to be a super bank.

I hope that Capitec will hook up soon with PayPal so that we don't have to ever work through FNB again! It's painful! We are trying to earn money here people! Wake UP!!!!!