AvdM
Anno van der Meulen
1 reviews | Active since Feb 2019
05 Sept 2019, 16:01
useless FNB CUSTOMER CARE
This is the 7th complain on Hellopeter, and FNB is too incompetant to solve the ongoing problem. Caroline at customer care is useless, can not even reply to an email!!! WAKE UP INCOMPETANT FIRST NATIONAL BANK. sHOVE YOUR CONSTANT SMS MESSAGES TO OPEN A pREMIER ACCOUNT.
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Replies (1)
FNB (First National Bank)'s replyOfficial
12 Sept 2019, 10:28Good day Anno van der Meulen,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply12 Sept 2019, 10:28
Official
Good day Anno van der Meulen,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***