Useless FNB consultant failing me again

FNB HAS FAILED ME AGAIN AND THIS TIME I AM NOT GOING TO LET IT GO, LAST TIME I ASKED FOR COPY OF THE RECORDS CAUSE CONSULTANT DID THEIR OWN THINGS AND THANDO THE SENIOR CUSTOMER CONSULTANT PROMISE AND ASSURED ME MY DEBIT ORDERS WILL GO ACCORDINGLY, THIS MORNING I CHECK MY ACCOUNT THIS AMOUNT WENT OUT..FNB PERSLN***15 151125 -1,500.00, 25 Nov 2015 FNB PERSLN***17 151125-1,177.53,25 Nov 2015<br> FNB PERSLN***16 151125 -1,559.43. I ASK TSHEGOFATSO, THANDO AND THE OTHER GUYS TO DEBIT NORMAL INSTALLMENT OF R1409 + R1500 EXTRA TO COVER ON MY ARREARS BUT NORMALLY INSTALLMENT DID NOT GO OUT WHICH MEAN THEY STILL GOING TO DEBIT AND HOW DO YOU EXPECT ONE TO LIVE THEN? I AM SO GATVOL WITH FNB AND YES I OWE YOU BUT WILL NOT ALLOW YOU DO AS YOU PLEASE IN MY ACCOUNT. I AM TAKING THIS TO THE OMBUDSMAN AND ALL THE COPY OF RECORDINGS I ASKED I STILL WANT THEM AND EXPLANATION WHY WASNT MY LOAN PAYMENT ARRANGED AS I ASKED.<br> <br> <br>