Useless FNB connect

So I ported my number to FNB, after hearing about their free minutes,smses and data The article appeared on mybroadband

After porting and having everything working ok, I wait for the free minutes, smses and data

Received nothing

So I twice phoned and spoke to FNB connect consultants, different ones. They both don't know why I haven't received any free minutes, smses and data as promised

They both can't take it further

They both refused me to talk to someone higher up

It is only now that I have logged onto hello Peter that I see a team leader does exist, as explained in another frustrated post on hello Peter

One told me that allocation take place on the 15th or 16th, the other consultant said allocation takes place on the 1st

To date I have not received any free minutes, smses or data

Please FNB do not lie

If you make a promise, stick to your word else please do us all a favour and shut down FNB connect