1 reviews | Active since Nov 2015

31 Oct 2018, 10:21

Useless FNB CCD Courier Service

Card Delivery by CCD Couriers Please do everyone a favour and get another courier service for your card deliveries. They are useless. I have been waiting now almost 3 weeks for this card to be delivered. I get 101 reasons why it's delayed etc. Please get another courier company?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Oct 2018, 13:04
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number *** was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)