1 reviews | Active since Aug 2018
USELESS FNB CANT REMOVE THE HOLD ON MY 32 DAY ACCOUNT.
In October 2017, I suspected ***** on my account and blocked all accounts. I removed the hold on my accounts and had no problems.
Almost 2 years later, I decided to start saving money again and deposited different amounts into my 32 day account over three months. Now that I need to withdraw my hard earned money, FNB says my 32 day account still has a hold on it from October 2017. I went to your branch and called the ***** department and I was sent from one department to the next. No one knows how to remove the hold on my account. Now I have debit orders that aren't clearing because there arent any available funds in my account!! WHY DOES FNB ALLOW YOU TO DEPOSIT MONEY INTO A BLOCKED ACCOUNT!!!!!!!!!! BUT YOU CANT GET YOUR MONEY OUT????? I CANT TAKE TIME OFF WORK TO GO TO THE BRANCH EVERY SINGLE DAY AND THEN BE TOLD THE SAME THING EVERY DAY.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
