Useless FNB Business Account Opening services

It is nearly impossible to open a business account at FNB on-line - I requested a business account on 22 June, and was asked to send an e-mail with all the FICA documents to ********** - I send it 3 times and it kept on bouncing back - I called the call centre and was advised that that e-mail does not work!! So they asked me to send it to ********** - I got a response back that acknowledged the receipt and promised to get back to me in 3 working days - NOTHING - Today is the 29th of June - I called the business number who asked me to send the documents ********** - I sent it 15 times but they were unable to receive it - I also send it 6 times to ********** and got the standard acknowledgement - on the phone with Jennifer mimonnaesi and Lerato Senne now - Lerato asked me to send it to her personal e-mail address :-) Soory FNB you are useless - Please stop advertising "How Easy" it is to open an FNB Business Account online - without queuing - IT IS NOT!!! Your e-mail addresses don't even work - what a joke!!